What makes customers of airport lounges satisfied and more? : impact of culture and travel class
Swagato Chatterjee, Prathamesh Kittur, Pankaj Vishwakarma, Anirban Dey
| Year of publication: |
2023
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|---|---|
| Authors: | Chatterjee, Swagato ; Kittur, Prathamesh ; Vishwakarma, Pankaj ; Dey, Anirban |
| Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 109.2023, p. 1-9
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| Subject: | Airport-lounge | Culture | Customer-satisfaction | Recommendation | Travel class | Flughafen | Airport | Konsumentenverhalten | Consumer behaviour | Kultur | Kulturelle Identität | Cultural identity | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Soziale Schicht | Social class |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jairtraman.2023.102384 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014283371