What was yours is (for now) mine : prior user knowledge reduces product satisfaction but can improve experiential satisfaction in access-based consumption
Year of publication: |
2023
|
---|---|
Authors: | Stough, Rusty Allen ; Carter, Erin Percival |
Subject: | Produkt | Product | Bewertung | Evaluation | Kundenzufriedenheit | Customer satisfaction | Ansteckungseffekt | Contagion effect | Share Economy | Sharing economy |
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