What obstruct customer acceptance of internet banking? : security and privacy, risk, trust and website usability and the role of moderators
Year of publication: |
2018
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Authors: | Aboobucker, Ilmudeen ; Bao, Yukun |
Published in: |
The journal of high technology management research. - Amsterdam [u.a.] : Elsevier, ISSN 1047-8310, ZDB-ID 1041080-6. - Vol. 29.2018, 1, p. 109-123
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Subject: | Internet banking | Customer acceptance | Moderators | Konsumentenverhalten | Consumer behaviour | Electronic Banking | Electronic banking | Innovationsakzeptanz | Innovation adoption | Internet | Datenschutz | Data protection | Website | Vertrauen | Confidence | Datensicherheit | Data security | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing |
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