When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?
Bao Cheng, Yun Dong, Yurou Kong, Ahmed Shaalan, Marwa Tourky
| Year of publication: |
2023
|
|---|---|
| Authors: | Cheng, Bao ; Dong, Yun ; Kong, Yurou ; Shaalan, Ahmed ; Tourky, Marwa |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 96.2023, p. 1-12
|
| Subject: | Customer-oriented organizational citizenship behavior | Leader humor | Relational energy | Relational energy differentiation | Traditionality | Arbeitsverhalten | Work behaviour | Humor | Hotellerie | Hotel industry | Führungsstil | Leadership style | Verhalten in Organisationen | Organizational behaviour | Tourismusberufe | Tourism employees |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2022.104693 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013554988