When crisis victims are not customers : SCCT and the Equifax data breach
Year of publication: |
2023
|
---|---|
Authors: | Erickson, Sheri L. ; Stone, Mary ; Serdar, Gokce ; Pfeffer, Brooke |
Published in: |
Journal of managerial issues : JMI. - Pittsburg, Kan. : PSU, ISSN 1045-3695, ZDB-ID 1131458-8. - Vol. 35.2023, 2, p. 170-194
|
Subject: | Image Restoration Theory (IRT) | Situational Crisis Communication Theory (SCCT) | strategic communication response | Equifax | data breach | Auskunftei | Enquiry agency | Datenschutz | Data protection | IT-Kriminalität | IT crime | Krisenmanagement | Crisis management | Öffentlichkeitsarbeit | Public relations | Risikokommunikation | Risk communication | Mediale Berichterstattung | Media coverage | USA | United States | 2017-2019 |
-
The handbook of crisis communication
Coombs, W. Timothy, (2023)
-
The handbook of crisis communication
Coombs, W. Timothy, (2010)
-
Kuipers, Sanneke, (2022)
- More ...
-
Crisis communication in the banking industry : countrywide's use of image restoration strategies
Erickson, Sheri L., (2013)
-
Distance makes the heart grow fonder : searching combinatorial potential through knowledge networks
Zhu, Siwei, (2022)
-
The impact of institutional context and gender on corporate social responsibility
Serdar, Gokce, (2022)
- More ...