When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Zhao Yang, René Algesheimer, Utpal Dholakia
| Year of publication: |
December 2017
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| Authors: | Yang, Zhao ; Algesheimer, René ; Dholakia, Utpal |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 93.2017, 4, p. 420-439
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| Subject: | Unethical customer behavior | Marketing ethics | Online shopping | Ethical transgression | Gamification | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Unternehmensethik | Business ethics | Ethik | Ethics | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction | Wirtschaftsethik | Economic ethics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretai.2017.09.005 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011790692