When the LOST found teams : a consideration of teams within the individualised call centre environment
Keith Townsend
| Year of publication: |
2004
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|---|---|
| Authors: | Townsend, Keith |
| Published in: |
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ). - Abingdon : Routledge, ISSN 1030-1763, ZDB-ID 1114900-0. - Vol. 14.2004, 3, p. 111-126
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| Subject: | Callcenter | Call centre | Arbeitsorganisation | Work organization | Arbeitsgruppe | Team | Australien | Australia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002099700