When trust and distrust collide online : the engenderment and role of consumer ambivalence in online consumer behavior
Gregory D. Moody; Dennis F. Galletta; Paul Benjamin Lowry
| Year of publication: |
2014
|
|---|---|
| Authors: | Moody, Gregory D. ; Galletta, Dennis F. ; Lowry, Paul Benjamin |
| Published in: |
Electronic commerce research and applications. - Amsterdam [u.a.] : Elsevier, ISSN 1567-4223, ZDB-ID 2539019-3. - Vol. 13.2014, 4, p. 266-282
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| Subject: | Trust | Distrust | Ambivalence | Online behavior | e-commerce | Situational abnormality | Situational normality | Suspicion | Systematic processing | Discriminative encoding | Heuristic-systematic dual-processing model (HSM) | Least-effort principle | Sufficiency principle | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Vertrauen | Confidence | Online-Handel | Online retailing | Online-Marketing | Internet marketing | Social Web | Social web | Experiment | Internet |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011348318