When you work with a superman, will you also fly? : an empirical study of the impact of coworkers on performance
Year of publication: |
2019
|
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Authors: | Tan, Tom Fangyun ; Netessine, Serguei |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 65.2019, 8, p. 3495-3517
|
Subject: | peer effects | behavioral operations management | scheduling/rostering | empirical labor decisions in service operations | restaurant operations | people-centric operations | data-driven analytics | Prozessmanagement | Business process management | Gastronomie | Restaurant industry | Dienstleistungsmanagement | Service management |
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