Will I use it again? : impact of customer behavioural intentions on FinTech continuance under expectation confirmation theory
| Year of publication: |
2025
|
|---|---|
| Authors: | Hamid, Hafsa ; Khan, Kanwal Iqbal ; Sherazia, Syed Khurram Abbas |
| Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 50.2025, 1, p. 22-47
|
| Subject: | behavioural customer intention | continuance intention | digital methods | expectancy confirmation model | financial technology | financial transactions | perceived risk | Konsumentenverhalten | Consumer behaviour | Finanztechnologie | Financial technology | Innovationsakzeptanz | Innovation adoption | Finanzdienstleistung | Financial services | Beziehungsmarketing | Relationship marketing | Verbrauchereinstellung | Consumer attitudes |
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