Winning lifetime customers : how to keep customers using customer care!
Marc Thornton
| Year of publication: |
2001
|
|---|---|
| Authors: | Thornton, Marc |
| Publisher: |
Dublin [u.a.] : Blackhall |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XII, 174 S. : Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 1-901657-67-1 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004000910