Wisdom of crowds : conducting importance-performance analysis (IPA) through online reviews
Jian-Wu Bi, Yang Liu, Zhi-Ping Fan, Jin Zhang
| Year of publication: |
February 2019
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|---|---|
| Authors: | Bi, Jian-Wu ; Liu, Yang ; Fan, Zhi-Ping ; Zhang, Jin |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 70.2019, p. 460-478
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| Subject: | Importance-performance analysis (IPA) | Online reviews | Latent dirichlet allocation (LDA) | Support vector machine (SVM) | Ensemble neural network (ENN) | Mustererkennung | Pattern recognition | Neuronale Netze | Neural networks | Online-Handel | Online retailing | Virales Marketing | Viral marketing | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement | Social Web | Social web |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2018.09.010 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011949918