Work calling and abusive supervision : boon or bane in hospitality organization?
Koustab Ghosh, Dheeraj Sharma, Lubna Rashid Malik
| Year of publication: |
2024
|
|---|---|
| Authors: | Ghosh, Koustab ; Sharma, Dheeraj P. ; Malik, Lubna Rashid |
| Subject: | Abusive supervision | Customer-focused constructive voice | Hospitality | Pro-customer rule-breaking | Work calling | Krankenhaus | Hospital | Führungsstil | Leadership style | Gastgewerbe | Hospitality industry | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour | Arbeitspsychologie | Organizational psychology | Callcenter | Call centre | Personalkontrolle | Employee monitoring |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2023.103638 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014457838