Work characteristics needed by middle managers when leading AI-integrated service teams
Jonna Koponen, Saara Julkunen, Anne Laajalahti, Marianna Turunen, and Brian Spitzberg
| Year of publication: |
2025
|
|---|---|
| Authors: | Koponen, Jonna ; Julkunen, Saara ; Laajalahti, Anne ; Turunen, Marianna ; Spitzberg, Brian H. |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 28.2025, 1, p. 168-185
|
| Subject: | artificial intelligence | middle manager | service teams | work characteristics | Mittleres Management | Middle management | Arbeitsgruppe | Team | Künstliche Intelligenz | Artificial intelligence | Arbeitsleistung | Job performance |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10946705231220462 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015386515