Workbook for Small Business Management : Theory and Practice
by Tim Mazzarol, Sophie Reboud
Chapter 1: The role of the small business within the economy -- Chapter 2: Entrepreneurs vs. owner-managers -- Chapter 3: Surviving the early years -- Chapter 4: Planning and strategy in the small firm -- Chapter 5: Creating customers -- Chapter 6: The process of growth in the small firm -- Chapter 7: Small firms and human resources -- Chapter 8: Debt vs. equity -- Chapter 9: Cash flows, profit and working capital -- Chapter 10: Franchising and legal issues for small businesses -- Chapter 11: Buying, selling and valuing the business -- Chapter 12: The owner-manager and the troubled company -- Chapter 13: Using technology