Working with cultural differences : dealing effectively with diversity in the workplace

VIII, 182 S.

25 cm

Contributions in psychology. - Westport, Conn. [u.a.] : Greenwood Press, ISSN 0736-2714. - Vol. 51

Includes bibliographical references (p. [171]-177) and index

Adjusting to other cultures -- Individualism and collectivism -- Communication: interpreting silence, quiet, and indirectness -- Communication : interpreting directness and potentially negative exchanges -- Dealing with criticisms and disagreements -- Decision making -- Interactions among males and females -- Status and power -- The number and importance of social norms -- Workplace dynamics -- Developing interpersonal relationships -- Basic psychological processes at work during intercultural interactions -- Some final pieces of advice and some concluding perspectives