World-Class Standards for Global Competitiveness: An Overview of ISO 9000
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Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 38.1996, 5, p. 5-9
Elmuti, Dean, (2003)
Elmuti, Dean, (1997)
The Perceived Impact of the Benchmarking Process on Organizational Effectiveness - This study was undertaken to investigate the relationships between benchmarking programs and organizational effectiveness across a variety of settings throughout the United States. Survey results support claims of benchmarking proponents that the technique improves participants' productivity, quality, satisfaction, ...
Elmuti, Dean, (1998)
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