WWW=wait, wait, wait : emotional reactions to waiting on the Internet
Year of publication: |
November 2015
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Authors: | Ryan, Gerard ; Mar Pàmies, Maria del ; Aparicio-Valverde, Mireia |
Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif. : Univ., ISSN 1938-9027, ZDB-ID 2136755-3. - Vol. 16.2015, 4, p. 261-275
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Subject: | Waiting | Internet | Consumer-behaviour | Emotions | Emotion | Konsumentenverhalten | Consumer behaviour | Warteschlangentheorie | Queueing theory |
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