You are an outsider! : how and when observed leader incivility affect hospitality employees' social categorization and deviant behavior
Year of publication: |
2022
|
---|---|
Authors: | Liu, Pei ; An, Xinru ; Li, Xin |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 106.2022, p. 1-11
|
Subject: | Deviant behavior | LMXSC | Observed leader incivility | Perceived outsider status | Trait self-control | Arbeitsverhalten | Work behaviour | Führungsstil | Leadership style | Führungskräfte | Managers | Konsumentenverhalten | Consumer behaviour | Soziales Verhalten | Social behaviour | Verhalten | Behaviour |
-
Chiaburu, Dan S., (2014)
-
Lian, Huiwen, (2022)
-
Rokhim, Rofikoh, (2019)
- More ...
-
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen, (2024)
-
Li, Xin, (2023)
-
The antecedents of customer mistreatment : a meta-analytic review
Liu, Pei, (2022)
- More ...