"You lost me at hello" : how and when accent-based biases are expressed
Year of publication: |
2013
|
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Authors: | Wang, Ze ; Arndt, Aaron D. ; Singh, Surendra N. ; Biernat, Monica ; Liu, Fan |
Published in: |
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy. - Amsterdam : Elsevier, ISSN 0167-8116, ZDB-ID 622691-7. - Vol. 30.2013, 2, p. 185-196
|
Subject: | Employee accent | Call service | Justification-suppression model |
Extent: | graph. Darst. |
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Type of publication: | Article |
Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Erratum enth. in: Vol. 30.2013 (Dec.)=No. 4, S. 432 |
Source: | ECONIS - Online Catalogue of the ZBW |
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