Zufriedenheit ambulanten Pflegediensten - Ergebnisse mit dem PPSQ-AC (Paderborn Patient Satisfaction Questionaire - Ambulant Care)
Year of publication: |
2004-06-01
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Authors: | Ortlieb, Renate ; Bendel, Klaus ; Matiaske, Wenzel |
Published in: | |
Publisher: |
Werkstatt für Organisations- und Personalforschung e.V. |
Subject: | Verbraucherzufriedenheit | customer satisfaction | Patient | patient safety | Krankenpflege | Ambulanter Hilfs- und Pflegedienst |
Extent: | 244736 bytes 11 p. application/pdf |
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Type of publication: | Book / Working Paper |
Language: | German |
Classification: | Personnel administration. Human resources management. General ; Individual Reports, Studies ; Berlin |
Source: | USB Cologne (business full texts) |
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