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isPartOf:"Arbeitsberichte des Lehrstuhls für Allgemeine und Industrielle Betriebswirtschaftslehre der Technischen Universität München"
~isPartOf:"Creativity and innovation management"
~isPartOf:"Journal of service management"
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Search: subject_exact:"Kundenintegration"
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Customer integration
66
Kundenintegration
66
Beziehungsmarketing
30
Relationship marketing
30
Betriebliche Wertschöpfung
23
Value creation
23
Consumer behaviour
15
Dienstleistungsqualität
15
Konsumentenverhalten
15
Service quality
15
Dienstleistung
13
New product development
13
Produktentwicklung
13
Services
13
Innovation management
12
Innovationsmanagement
12
Co-creation
10
Value co-creation
10
Dienstleistungssektor
9
Innovation
9
Service industry
9
Service-Dominant Logic
9
Service-dominant logic
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Customer satisfaction
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Kundenzufriedenheit
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Dienstleistungsmanagement
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Kundenwert
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Service management
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Social Web
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Health care system
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Lieferantenmanagement
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Supplier relationship management
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5
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Witell, Lars
5
Jaakkola, Elina
4
Edvardsson, Bo
3
Helkkula, Anu
3
Kristensson, Per
3
Piller, Frank T.
3
Bilstein, Nicola
2
Birgelen, Marcel van
2
Elg, Mattias
2
Engström, Jon
2
Fisk, Raymond P.
2
Gassmann, Oliver
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Gustafsson, Anders
2
McColl-Kennedy, Janet R.
2
Mele, Cristina
2
Patrício, Lia
2
Reichwald, Ralf
2
Russo Spena, Tiziana
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Tronvoll, Bård
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Akaka, Melissa Archpru
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Beirão, Gabriela
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Benoit, Sabine
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Breitenecker, Robert J.
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Brown, Stephen Walter
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Buxton, Rosamnd Chester
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Caniëls, Marjolein
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Carù, Antonella
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Cheung, Lilliemay
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Chou, Christine
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Christ-Brendemühl, Sonja
1
Cova, Bernard
1
De Gosson de Varennes, Serge
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Dell'Era, Claudio
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Arbeitsberichte des Lehrstuhls für Allgemeine und Industrielle Betriebswirtschaftslehre der Technischen Universität München
Creativity and innovation management
Journal of service management
Journal of business research : JBR
154
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
SpringerLink / Bücher
47
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
The journal of services marketing
44
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
International journal of hospitality management
33
The journal of business & industrial marketing
33
Journal of strategic marketing
31
The service industries journal
31
Journal of marketing management : MM
29
Service business
25
Marketing theory
24
Journal of service research : JSR
23
Public management review
23
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
International journal of technology marketing : IJTMkt
22
Kundenintegration : Forum Dienstleistungsmanagement
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of technology management : IJTM
21
Journal of marketing
21
The journal of brand management : an international journal
21
Journal of service theory and practice : JSTP
20
Marketing intelligence & planning
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of the Academy of Marketing Science
18
Journal of service research
17
The journal of product & brand management
17
European management journal
16
International journal of quality and service sciences
16
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
16
Revolutionizing innovation : users, communities, and open innovation
16
European journal of marketing
15
International journal of product development : IJPD
15
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ECONIS (ZBW)
66
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1
Co-creation in healthcare : framing the outcomes and their determinants
Fusco, Floriana
;
Marsilio, Marta
;
Guglielmetti, Chiara
- In:
Journal of service management
34
(
2023
)
6
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014456542
Saved in:
2
Boundary work in value co-creation practices : the mediating role of cognitive assistants
Mele, Cristina
;
Russo Spena, Tiziana
;
Marzullo, MariaLuisa
- In:
Journal of service management
33
(
2022
)
2
,
pp. 342-362
Persistent link: https://www.econbiz.de/10012880729
Saved in:
3
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Saved in:
4
Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
5
Bridging two tales of engagement : a meta-analytic review of employee engagement and customer engagement in service contexts
Michel, Eric J.
;
Lindsey-Hall, Kristina K.
;
Kepes, Sven
; …
- In:
Journal of service management
34
(
2023
)
5
,
pp. 843-866
Persistent link: https://www.econbiz.de/10014456476
Saved in:
6
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
7
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
8
Value co-creation through social media : a multistakeholder, communication perspective
Ravazzani, Silvia
;
Hazée, Simon
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 589-600
Persistent link: https://www.econbiz.de/10013325717
Saved in:
9
The role of recommender systems in fostering consumers' long-term platform engagement
Maslowska, Ewa
;
Malthouse, Edward C.
;
Hollebeek, Linda D.
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 721-732
Persistent link: https://www.econbiz.de/10013325753
Saved in:
10
How my product works and how it looks : effects of functional and aesthetic co-creation and the role of product expertise
Schnurr, Benedikt
- In:
Creativity and innovation management
26
(
2017
)
2
,
pp. 152-159
Persistent link: https://www.econbiz.de/10011724281
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