//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Client centricity : relationship management in banking"
~isPartOf:"Business and management issues in the global and digital era : Indonesian perspectives"
~isPartOf:"HRM and marketing orientation in the new era"
~subject:"Kundenbindung"
~type_genre:"Book section"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer retention"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Kundenbindung
Customer retention
5
Bank marketing
2
Bankmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Viral marketing
2
Virales Marketing
2
Bank
1
Beziehungsmarketing
1
Brand
1
Dienstleistungsqualität
1
Erfolgsfaktor
1
Greece
1
Griechenland
1
Indonesia
1
Indonesien
1
Markenartikel
1
Measurement
1
Messung
1
Mobile phone
1
Mobiltelefon
1
Quality management
1
Qualitätsmanagement
1
Relationship marketing
1
Service quality
1
Social psychology
1
Sozialpsychologie
1
Success factor
1
Telecommunications industry
1
Telekommunikationssektor
1
persuasion
1
more ...
less ...
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Book section
Aufsatz im Buch
5
Language
All
English
5
Author
All
Aji, Bagus Wicaksono
1
Frey, Dieter
1
Graupmann, Verena
1
Kyriazopoulos, Panagiotis G.
1
Mishra, Anubhav Anand
1
Rese, Mario
1
Sri Daryanti
1
Srivastava, Manish Kumar
1
Wulfhorst, Valerie
1
more ...
less ...
Published in...
All
Client centricity : relationship management in banking
Business and management issues in the global and digital era : Indonesian perspectives
HRM and marketing orientation in the new era
How to succeed in the digital age : strategies from 17 top managers
7
Exploring the rise of fandom in contemporary consumer culture
5
Computer-mediated marketing strategies : social media and online brand communities
4
Handbook of research on retailer-consumer relationship development
3
Strong brands, strong relationships
3
CSR und Produktmanagement : langfristige Wettbewerbsvorteile durch nachhaltige Produkte
2
Cruise business development : safety, product design and human capital
2
Erfolgsfaktor Marke : neue Strategien des Markenmanagements
2
Fixed revenue accounting : a new management accounting framework
2
Innovating for trust
2
Knowledge, learning and innovation : research insights on cross-sector collaborations
2
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
2
Markt- und Absatzprognosen : Modelle, Methoden, Anwendung
2
Practices for network management : in search of collaborative advantage
2
Predicting trends and building strategies for consumer engagement in retail environments
2
Strategic marketing in fragile economic conditions
2
Trends zur Handhabung von Komplexität im Qualitätsingenieurwesen
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Advances in consulting research : recent findings and practical cases
1
Advances in electronic marketing
1
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
1
Artificial intelligence in marketing
1
Aspekte der Digitalisierung in Banken
1
Brand management ; Vol. 2
1
Brand management in emerging markets : theories and practice
1
Brand the Future : systematische Markenentwicklung im B2B
1
Brands : interdisciplinary perspectives
1
Bridging the gap between advertising academia and practice
1
Business performance measurement and management
1
Capturing, analyzing, and managing word-of-mouth in the digital marketplace
1
Challenges in an age of dis-engagement
1
Conference proceedings trends in business communication 2016
1
Crowdfunding : the corporate era
1
Cultural marketing and metaverse for consumer engagements
1
Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
1
Dialogmarketing Perspektiven 2014/2015 : Tagungsband 9. Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing
1
Dialogmarketing Perspektiven 2018/2019 : Tagungsband 13. wissenschaftlicher interdisziplinärer Kongress für Dialogmarketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Relationships among service quality, customer satisfaction, word-of-mouth, and customer loyalty : a case study of minimarkets with halal positioning, Jakarta, Indonesia
Aji, Bagus Wicaksono
;
Sri Daryanti
- In:
Business and management issues in the global and …
,
(pp. 279-291)
.
2019
Persistent link: https://www.econbiz.de/10012311744
Saved in:
2
Measuring the success of customer loyalty activities
Rese, Mario
;
Wulfhorst, Valerie
- In:
Client centricity : relationship management in banking
,
(pp. 91-111)
.
2015
Persistent link: https://www.econbiz.de/10010530631
Saved in:
3
Is persuasion an art or a learnable skill?
Frey, Dieter
;
Graupmann, Verena
- In:
Client centricity : relationship management in banking
,
(pp. 43-72)
.
2015
Persistent link: https://www.econbiz.de/10010530635
Saved in:
4
The effect of service quality on customer retention : the case of WIND, a mobile provider
Kyriazopoulos, Panagiotis G.
- In:
HRM and marketing orientation in the new era
,
(pp. 267-277)
.
2013
Persistent link: https://www.econbiz.de/10010236500
Saved in:
5
Shopping value, satisfaction and its behavioral outcomes in the purchase of private label branded products : a theoretical framework
Mishra, Anubhav Anand
;
Srivastava, Manish Kumar
- In:
HRM and marketing orientation in the new era
,
(pp. 235-253)
.
2013
Persistent link: https://www.econbiz.de/10010236503
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->