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person:"Gebauer, Heiko"
~person:"Betzer, Silke"
~person:"Dayan, Mumin"
~subject:"Service management"
~subject:"Western Europe"
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Service management
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Gebauer, Heiko
Betzer, Silke
Dayan, Mumin
Kowalkowski, Christian
5
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3
Luczak, Holger
3
Burr, Wolfgang
2
Cassack, Ingo
2
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2
Kohtamäki, Marko
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Journal of service management
3
The journal of business & industrial marketing
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Gabler Edition Wissenschaft
1
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ECONIS (ZBW)
9
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1
B2B service innovation and global industrial service management
Dayan, Mumin
;
Ndubisi, Nelson Oly
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 140-142
Persistent link: https://www.econbiz.de/10012289849
Saved in:
2
Characterizing service networks for moving from products to solutions
Gebauer, Heiko
;
Paiola, Marco
;
Saccani, Nicola
- In:
Industrial marketing management : the international …
42
(
2013
)
1
,
pp. 31-46
Persistent link: https://www.econbiz.de/10009734101
Saved in:
3
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
4
Customer-focused and service-focused orientation in organizational structures
Gebauer, Heiko
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
27
(
2012
)
7
,
pp. 527-537
Persistent link: https://www.econbiz.de/10009672503
Saved in:
5
Service-driven manufacturing : provision, evolution and financial impact of services in industrial firms
Gebauer, Heiko
;
Ren, Guang-jie
;
Valtakoski, Aku
; …
- In:
Journal of service management
23
(
2012
)
1
,
pp. 120-136
Persistent link: https://www.econbiz.de/10009534365
Saved in:
6
Exploring the alignment between service strategy and service innovation
Lightfoot, Howard
;
Gebauer, Heiko
- In:
Journal of service management
22
(
2011
)
5
,
pp. 664-683
Persistent link: https://www.econbiz.de/10009406382
Saved in:
7
Global approaches to the service business in manufacturing companies
Kucza, Gunther
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
26
(
2011
)
7
,
pp. 472-483
Persistent link: https://www.econbiz.de/10009410790
Saved in:
8
Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko
;
Fischer, Thomas
;
Fleisch, Elgar
- In:
Journal of service management
21
(
2010
)
1
,
pp. 103-129
Persistent link: https://www.econbiz.de/10003964402
Saved in:
9
Pharma-Unternehmen und Gesundheitsmanagement : strategische Diversifizierung durch Dienstleistungen
Betzer, Silke
-
1998
Persistent link: https://www.econbiz.de/10000992275
Saved in:
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