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person:"Grönroos, Christian"
~person:"Tronvoll, Bård"
~subject:"Kundenwert"
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Search: subject_exact:"Co-creation"
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Kundenwert
Customer integration
15
Kundenintegration
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Betriebliche Wertschöpfung
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Service-Dominant Logic
7
Service-dominant logic
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Marketing theory
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resource integration
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value co-creation
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1970-1979
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Grönroos, Christian
Tronvoll, Bård
Shamim, Amjad
4
Baumann, Jasmin
3
Cabiddu, Francesca
3
Cossío-Silva, Francisco-José
3
Edvardsson, Bo
3
Hollebeek, Linda D.
3
Komulainen, Hanna
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Le Meunier-FitzHugh, Kenneth
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Perdue, Richard R.
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Revilla Camacho, Maria Angeles
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Shin, Hakseung
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3
Ahn, Jiseon
2
Albinsson, Pia A.
2
Alexander, Matthew
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Babu, Mujahid Mohiuddin
2
Balaji, M. S.
2
Boadi, Evans Asante
2
Bruns, Katherina
2
Buhalis, Dimitrios
2
Busser, James A.
2
Chaker, Nawar N.
2
D'Alessandro, Steven
2
Fließ, Sabine
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Frow, Pennie
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Gouthro, Mary Beth
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Goyal, Praveen
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Grace, Debra
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Gummerus, Johanna
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Guo, Lin
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Habicht, Hagen
2
Hsiao, Chan
2
Itani, Omar S.
2
Jaakkola, Elina
2
Jacob, Frank
2
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Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Marketing theory
1
The service industries journal
1
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ECONIS (ZBW)
4
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1
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian
;
Gummerus, Johanna
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
Saved in:
2
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
3
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
4
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
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