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person:"Rahman, Zillur"
~isPartOf:"Service business"
~person:"López-Gamero, María D."
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Rahman, Zillur
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Action-based quality management : strategy and tools for continuous improvement
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Benchmarking : an international journal ; BIJ
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Health marketing quarterly
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International journal of business excellence
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International journal of business innovation and research
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International journal of contemporary hospitality management
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International journal of quality & reliability management
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The TQM journal : the international review of organizational improvement
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Total quality management & business excellence
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Does quality management improve performance or vice versa? : evidence from the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
; …
- In:
Service business
11
(
2017
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011722446
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2
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
Saved in:
3
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10010146461
Saved in:
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