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person:"Rahman, Zillur"
~isPartOf:"Service business"
~subject:"Quality management"
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Service business
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Health marketing quarterly
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International journal of productivity and quality management : IJPQM
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International journal of quality & reliability management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
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