//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Rod, Michel"
~subject:"Workforce"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Burn-out"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Workforce
Burnout
4
Arbeitszufriedenheit
3
Dienstleistungsqualität
3
Job satisfaction
3
Service quality
3
Stress
3
Work stress
3
Arbeitskräfte
2
Beziehungsmarketing
2
Call centre
2
Callcenter
2
Neuseeland
2
New Zealand
2
Relationship marketing
2
Tourism employees
2
Tourismusberufe
2
Arbeitsbedingungen
1
Beschwerdemanagement
1
Complaint management
1
Customer service
1
Gesundheitsvorsorge
1
Gesundheitswesen
1
Health care system
1
Hospital
1
Hospital financing
1
Krankenhaus
1
Krankenhausfinanzierung
1
Kundenservice
1
Personal banking
1
Preventive care
1
Privatkundengeschäft
1
Working conditions
1
burnout
1
frontline hospital employee
1
healthcare
1
job demand stressors
1
organisational cutomer orientation
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
2
Language
All
English
2
Author
All
Rod, Michel
Ashill, Nicholas J.
2
AlSayyed, Niveen M.
1
Alhyari, Salah
1
Allen, Belinda C.
1
Andrews, Martha
1
Armstrong, Deborah J.
1
Aruta, John Jamir Benzon
1
Bartram, Timothy
1
Biron, Michal
1
Blais, Ann-Renée
1
Bosak, Janine
1
Brooks, Nita G.
1
Carruthers, Janet
1
Celik, Adnan
1
Chan, Sow Hup
1
Chen, Ching-fu
1
Chênevert, Denis
1
Civelek, Mustafa Emre
1
Cooper, Brian K.
1
Danauskė, Evelina
1
De Cuyper, Nele
1
De Witte, Hans
1
Dowling, Peter J.
1
Eshed, Ravit
1
Flood, Patrick C.
1
Gillet, Nicolas
1
Gudžinskienė, Vida
1
Guidice, Rebecca
1
Hafeez, Shumaila
1
Heng, Yu Tse
1
Hiram Ting
1
Holland, Peter Jeffrey
1
Jung, Hyo Sun
1
Kavaliauskienė, Karolina
1
Kilroy, Steven
1
Kim, Young Joong
1
Kuok, Oi Mei
1
Little, Laura M.
1
Luyckx, Koen
1
more ...
less ...
Published in...
All
Managing service quality : MSQ ; an international journal
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of call centre stressors on inbound and outbound call-centre agent burnout
Rod, Michel
;
Ashill, Nicholas J.
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
3
,
pp. 245-264
Persistent link: https://www.econbiz.de/10009759412
Saved in:
2
Job resourcefulness, symptoms of burnout and service recovery performance : an examination of call centre frontline employees
Ashill, Nicholas J.
;
Rod, Michel
;
Thirkell, Peter
; …
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 338-350
Persistent link: https://www.econbiz.de/10009525730
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->