//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Service industry"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of service management"
~subject:"Consumer behaviour"
~subject:"Service marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Services marketing"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Service industry
Consumer behaviour
Service marketing
Services marketing
34
Dienstleistungsmarketing
33
Beziehungsmarketing
18
Relationship marketing
18
Konsumentenverhalten
15
Customer satisfaction
14
Dienstleistungsqualität
14
Kundenzufriedenheit
14
Service quality
14
Dienstleistungssektor
8
Brand image
7
Brand management
7
Dienstleistung
7
Markenführung
7
Markenimage
7
Services
7
Customer integration
6
Dienstleistungsmanagement
6
Kundenintegration
6
Service management
6
Betriebliche Wertschöpfung
5
Brand
5
Markenartikel
5
Value creation
5
Marketing theory
4
Marketingtheorie
4
Brand loyalty
3
Co-creation
3
Service experience
3
Service logic
3
Service-Dominant Logic
3
Service-dominant logic
3
Viral marketing
3
Virales Marketing
3
Artificial intelligence
2
Beschwerdemanagement
2
Betriebswirtschaftslehre
2
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
18
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
19
Aufsatz in Zeitschrift
19
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
19
Author
All
Ackermann, Claire-Lise
1
Agrawal, Shiv Ratan
1
Belboula, Imène
1
Cases, Anne-Sophie
1
Chen, Tom
1
Cheung, Lilliemay
1
Chrysochou, Polymeros
1
Cioppi, Marco
1
Curina, Ilaria
1
Dixon, Michael
1
Duffy, Sarah
1
Ferrier, Elizabeth
1
Finsterwalder, Jörg
1
Francioni, Barbara
1
Hegner, Sabrina
1
Hoang Thi Phuong Thao
1
Jaakkola, Elina
1
Kamarulzaman, Yusniza
1
Karniouchina, Ekaterina V.
1
King, Ceridwyn
1
Klaus, Philipp
1
Krystallis, Athanasios
1
Kuppelwieser, Volker
1
Kushwaha, G. S.
1
Lassar, Walfried M.
1
Le Thi Hong Tam
1
Lin, Cheng-yu
1
Lin, Jiun-sheng Chris
1
Maklan, Stan
1
McColl-Kennedy, Janet R.
1
Mifsud, Matthieu
1
Mohan, Geetha
1
Mohd-Any, Amrul Asraf
1
N'Goala, Gilles
1
Ngo, Liem Viet
1
Northey, Gavin
1
Perényi, Áron
1
Prajitmutita, Lyn Manassannan
1
Prentice, Catherine
1
Rhee, Bo van der
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Journal of service management
Journal of Services Marketing
43
The journal of services marketing
16
European Journal of Marketing
13
Services marketing quarterly
12
Journal of service research : JSR
10
SpringerLink / Bücher
10
European journal of marketing : EJM
8
Journal of Consumer Marketing
8
International Journal of Bank Marketing
7
The service industries journal
7
Fokus Dienstleistungsmarketing
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of contemporary hospitality management
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
The international journal of bank marketing : IJBM
6
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
5
Journal of business research : JBR
5
Journal of the Academy of Marketing Science
5
European journal of marketing
4
Journal of hospitality marketing & management
4
Journal of service research
4
Journal of service theory and practice
4
Journal of travel and tourism marketing
4
Managing service quality : MSQ ; an international journal
4
Marketing theory
4
Advances in services marketing
3
Basler Schriften zum Marketing
3
Gabler Edition Wissenschaft
3
International journal of hospitality management
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of global marketing
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Marketing Intelligence & Planning
3
The journal of business & industrial marketing
3
The marketing review
3
A Research Agenda for Service Marketing
2
more ...
less ...
Source
All
ECONIS (ZBW)
19
Showing
1
-
10
of
19
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Consumer response to service brand physical elements : using a semantic priming task to explore implicit understanding of service brand meaning
Belboula, Imène
;
Ackermann, Claire-Lise
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012581856
Saved in:
2
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
3
Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
4
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
Saved in:
5
Poor and rich customers in the service encounter
Söderlund, Magnus
- In:
Journal of service management
28
(
2017
)
2
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011704037
Saved in:
6
Transformative service research and service dominant logic : quo Vaditis?
Kuppelwieser, Volker
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
Saved in:
7
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
8
Enhancing customer relationships with retail service brands : the role of customer engagement
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of service management
27
(
2016
)
2
,
pp. 170-193
Persistent link: https://www.econbiz.de/10011565134
Saved in:
9
Perceptions of others, mindfulness, and brand experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
10
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->