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subject:"Service quality"
~isPartOf:"International journal of quality and service sciences"
~subject:"Technischer Fortschritt"
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Service quality
Technischer Fortschritt
Public transport
3
Schweden
3
Sweden
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Öffentlicher Verkehr
3
Dienstleistungsqualität
2
Quality management
2
Qualitätsmanagement
2
Customer satisfaction
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Digital goods
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Digitale Güter
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Kundenzufriedenheit
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Public services
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Technological change
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Värmland
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Rönnbäck, Åsa
2
Edvardsson, Bo
1
Enquist, Bo
1
Eriksson, Henrik
1
Johansson, Elisabeth
1
Pareigis, Jörg
1
Witell, Lars
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International journal of quality and service sciences
Discussion paper / International Transport Forum
6
International Transport Forum Discussion Papers
3
Journal of transport economics and policy
2
Research in transportation economics
2
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
1
Eurasian business review
1
ITF Round Tables
1
International journal of agile systems and management : IJASM
1
International journal of services and operations management : IJSOM
1
Journal of travel and tourism marketing
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Kurs / Institut für Städtebau Berlin der Deutschen Akademie für Städtebau und Landesplanung
1
Roundtable report / International Transport Forum
1
Transportation journal : a journal of the Association for Supply Chain Management
1
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
1
Öffentlicher Personennahverkehr : Herausforderungen und Chancen ; mit 4 Tabellen ; [Ergebnisse und Inhalte zweier Workshops, veranstaltet vom Institut für Mobilitätsforschung in Berlin 2005 und 2006]
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ECONIS (ZBW)
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Using interventions to change the quality profile of an organisation
Johansson, Elisabeth
;
Witell, Lars
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
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2
A case study on quality management and digital innovation : relationship and learning aspects
Rönnbäck, Åsa
;
Eriksson, Henrik
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 408-422
Persistent link: https://www.econbiz.de/10009691861
Saved in:
3
Exploring the role of the service environment in forming customer's service experience
Pareigis, Jörg
;
Edvardsson, Bo
;
Enquist, Bo
- In:
International journal of quality and service sciences
3
(
2011
)
1
,
pp. 110-124
Persistent link: https://www.econbiz.de/10009012257
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