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subject:"USA"
~accessRights:"restricted"
~person:"Ba̧k, Monika"
~person:"McFadden, Kathleen L."
~subject:"Lean production"
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Dienstleistungsqualität
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Ba̧k, Monika
McFadden, Kathleen L.
Gowen, Charles, III.
3
Lee, Jung Young
3
Karande, Kiran
2
Motwani, Jaideep G.
2
Roswinanto, Widyarso
2
Tran, Trang P.
2
Van Ryzin, Gregg G.
2
Wisner, Joel D.
2
Aali, Abdulrahman Yousef al-
1
Amaad, Hafiz
1
Amos, Clinton
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Anenberg, Elliot
1
Arias-Aranda, Daniel
1
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1
Assadej Vanichchinchai
1
Backus, Matthew
1
Baekgaard, Martin
1
Baghestani, Hamid
1
Bahja, Frida
1
Baker, Melissa A.
1
Banks, George C.
1
Batchelor, John H.
1
Batista, Fernando
1
Becker, D'Arcy
1
Bedi, Akanksha
1
Behara, Ravi S.
1
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Blake, Tom
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Burnham, Thomas A.
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Cahill, David L.
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Cahyaningtyas, Niken Wahyu
1
Camp, Kerri M.
1
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1
Carlson, Les
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Quality management journal : QMJ
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International journal of hospitality management
1
International journal of production economics
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Journal of operations management
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Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia
;
Ba̧k, Monika
;
Zientara, Piotr
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
Saved in:
2
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
3
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
Saved in:
4
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
Saved in:
5
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
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