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subject:"United States"
~person:"Bauer, Markus"
~person:"Erickson-Harris, Lisa"
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Information systems management
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Software for people : fundamentals, trends and best practices
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ECONIS (ZBW)
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Lessons learned in the development of a CRM SaaS solution
Bauer, Markus
- In:
Software for people : fundamentals, trends and best …
,
(pp. 257-274)
.
2012
Persistent link: https://www.econbiz.de/10010440911
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Confusion in the ranks : IT service management practice and terminology
Winniford, MaryAnne
;
Conger, Sue
;
Erickson-Harris, Lisa
- In:
Information systems management
26
(
2009
)
2
,
pp. 153-163
Persistent link: https://www.econbiz.de/10003906166
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