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~institution:"Institutet för Ekonomisk Forskning <Lund>"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Wirtschaftsprüfung"
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Consumer behaviour
Customer satisfaction
Wirtschaftsprüfung
Dienstleistungsqualität
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Anselmsson, Johan
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Institutet för Ekonomisk Forskning <Lund>
National Bureau of Economic Research
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Customer-perceived service quality and technology-based self-service
Anselmsson, Johan
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2001
Persistent link: https://www.econbiz.de/10001630599
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