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~institution:"QUIS <11, 2009, Wolfsburg>"
~subject:"Efficiency"
~subject:"Service quality"
~type_genre:"Collection of articles of several authors"
~type_genre:"Übersichtsarbeit"
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QUIS <11, 2009, Wolfsburg>
Christian-Albrechts-Universität zu Kiel
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QUIS 11 : moving forward with service quality
Stauss, Bernd
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2010
Persistent link: https://www.econbiz.de/10008656281
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