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~isPartOf:"Die Betriebswirtschaft : DBW"
~person:"Evanschitzky, Heiner"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Beschwerdemanagement
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Germany
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Die Betriebswirtschaft : DBW
Journal of retailing
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Electronic retailing
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of business research : JBR
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Journal of marketing management : MM
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Marketing letters : a journal of research in marketing
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Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
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ECONIS (ZBW)
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Beschwerdemanagement im B2B-Sektor: Replikation und Erweiterung
Brock, Christian
;
Blut, Markus
;
Evanschitzky, Heiner
; …
- In:
Die Betriebswirtschaft : DBW
70
(
2010
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10003929430
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