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~isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~subject:"Kundenzufriedenheit"
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Asia Pacific journal of marketing and logistics
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International journal of economics and financial issues : IJEFI
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International journal of services and operations management
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Malaysian management journal : MMJ
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Mitarbeiterzufriedenheit
Töpfer, Armin
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 913-923)
.
2008
Persistent link: https://www.econbiz.de/10003708775
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