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~isPartOf:"Information systems and e-business management : ISeB"
~isPartOf:"International journal of e-business research : an official publication of the Information Resources Management Association"
~subject:"Service quality"
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Service quality
Digitale Dienste
54
Web-based service
54
E-commerce
14
Electronic Commerce
14
Enterprise architecture
11
Unternehmensarchitektur
11
Business process management
10
Prozessmanagement
10
Internet
9
Dienstleistungsqualität
6
Consumer behaviour
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Böhmann, Tilo
1
Cheng, T. C. Edwin
1
Choi, Byounggu
1
Han, Chang Hee
1
Kim, Mangyu
1
Krcmar, Helmut
1
Lai, Lawrence C. F.
1
Lin, Zhangxi
1
Muthukrishnan, Priyadharshini
1
Ramachandran, Baskaran
1
Ramanathan, Sathya
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Riedl, Christoph A.
1
Rosemann, Michael
1
Ross, Steve
1
Sakthivel, V.
1
Springer, Mark
1
Srihari, K.
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Tyagi, Swati
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Tyran, Craig
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Information systems and e-business management : ISeB
International journal of e-business research : an official publication of the Information Resources Management Association
International journal of networking and virtual organisations : IJNVO
6
International journal of business process integration and management : IJBPIM
5
Journal of retailing and consumer services
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
International journal of services technology and management
4
Services marketing quarterly
4
The service industries journal
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business information systems : IJBIS
3
International journal of management and network economics : IJMNE
3
International journal of production economics
3
International journal of services, economics and management
3
Journal of management research
3
Asia Pacific journal of marketing and logistics
2
Discussion paper
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Göttinger Beiträge zur Handwerksforschung
2
Information systems research : ISR
2
Journal of business research : JBR
2
Journal of internet commerce
2
Journal of management information systems : JMIS
2
Managing service quality : MSQ ; an international journal
2
Netnomics
2
Network economics for Next Generation Networks : 6th International Workshop on Internet Charging and QoS Technologies, ICQT 2009, Aachen, Germany, May 11-15, 2009 ; proceedings
2
The journal of services marketing
2
AI-driven marketing research and data analytics
1
Arbeitspapier / Institut für Volkswirtschaftslehre, Sozial- und Wirtschaftswissenschaftliche Fakultät, Johannes-Kepler-Universität, Linz,
1
Asian journal of management cases
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business research : an illustrative guide to practical methodological applications in selected case studies
1
CESifo working papers
1
Cases on consumer-centric marketing management
1
Cases on managing e-services
1
Cogent business & management
1
Computational Management Science : CMS
1
DICE ordnungspolitische Perspektiven
1
Data mining and analytics
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ECONIS (ZBW)
6
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1
Technical analysis on security realization in web services for e-business management
Muthukrishnan, Priyadharshini
;
Sakthivel, V.
; …
- In:
Information systems and e-business management : ISeB
18
(
2020
)
3
,
pp. 427-438
Persistent link: https://www.econbiz.de/10012416438
Saved in:
2
Understanding Internet service switching behaviour based on the stage model
Han, Chang Hee
;
Tyagi, Swati
;
Kim, Mangyu
;
Choi, Byounggu
- In:
Information systems and e-business management : ISeB
14
(
2016
)
3
,
pp. 665-689
Persistent link: https://www.econbiz.de/10011673329
Saved in:
3
Assessing the quality of a decision support E-service
Springer, Mark
;
Tyran, Craig
;
Ross, Steve
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 61-80
Persistent link: https://www.econbiz.de/10009793129
Saved in:
4
Quality management in service ecosystems
Riedl, Christoph A.
;
Böhmann, Tilo
;
Rosemann, Michael
; …
- In:
Information systems and e-business management : ISeB
7
(
2009
)
2
,
pp. 199-221
Persistent link: https://www.econbiz.de/10003832353
Saved in:
5
The driving forces of customer loyalty: a study of internet service providers in Hong Kong
Cheng, T. C. Edwin
;
Lai, Lawrence C. F.
;
Yeung, Andy C. I.
- In:
International journal of e-business research : an …
4
(
2008
)
4
,
pp. 26-42
Persistent link: https://www.econbiz.de/10003757512
Saved in:
6
Usage-based dynamic pricing of Web services for optimizing resource allocation
Lin, Zhangxi
;
Ramanathan, Sathya
;
Zhao, Huimin
- In:
Information systems and e-business management : ISeB
3
(
2005
)
3
,
pp. 221-242
Persistent link: https://www.econbiz.de/10003232489
Saved in:
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