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~isPartOf:"International journal of hospitality management"
~isPartOf:"The journal of business & industrial marketing"
~person:"Biemans, Wim G."
~subject:"Business process management"
~subject:"Marketing management"
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Dealing with downstream customers : an exploratory study
Hillebrand, Bas
;
Biemans, Wim G.
- In:
The journal of business & industrial marketing
26
(
2011
)
2
,
pp. 72-80
Persistent link: https://www.econbiz.de/10009009733
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