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~isPartOf:"International journal of production research"
~subject:"Quality management"
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Search: subject:"Service quality"
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Quality management
Dienstleistungsqualität
51
Service quality
51
Qualitätsmanagement
24
Product quality
14
Produktqualität
14
Lieferkette
10
Supply chain
10
Customer satisfaction
9
Kundenzufriedenheit
9
Gesundheitswesen
8
Health care system
8
Hospital
8
Krankenhaus
8
Beziehungsmarketing
7
Gesundheitsversorgung
7
Health care
7
Relationship marketing
7
Business process management
6
Prozessmanagement
6
Theorie
6
Theory
6
Bundling strategy
5
Dienstleistungssektor
5
Industrie
5
Leistungsbündel
5
Manufacturing industries
5
Service industry
5
USA
5
United States
5
AHP approach
4
AHP-Verfahren
4
Lieferantenmanagement
4
Logistics
4
Logistik
4
Preismanagement
4
Pricing strategy
4
Supplier relationship management
4
pricing
4
service operations
4
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24
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24
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English
24
Author
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Chang, Tsang-Chuan
3
Chen, Kuen-Suan
2
He, Yihai
2
Adebanjo, Dotun
1
Bigorra, Anna Martí
1
Calabrese, Armando
1
Chen, Cheng-nien
1
Chen, Chih-Chuan
1
Chen, Hsi-Tien
1
Chen, Hsuan-Yu
1
Chen, Jing
1
Chen, Kuen-suan
1
Chen, Liang-hsuan
1
Chiu, Ming-Chuan
1
Chu, Chih-Yuan
1
Cui, Jiaming
1
Diao, Guangzhou
1
Duan, Panting
1
Fargnoli, Mario
1
Fogliatto, Flavio Sanson
1
Fry, Timothy D.
1
Haber, Nicolas
1
Habermann, Marco
1
He, Zhen
1
He, Zhenzhen
1
Hsu, Chang-hsien
1
Isaksson, Ove
1
Jiang, Feng
1
Jing, Hui
1
Khodaygan, S.
1
Li, Donglin
1
Li, Xiaobing
1
Liu, Fengdi
1
Liu, Guowei
1
Liu, Nan
1
Liu, W. H.
1
Liu, Weihua
1
Liu, Xiaoyan
1
Liu, Yang
1
Mac Cawley, A. F.
1
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International journal of production research
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
71
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
58
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of quality and service sciences
32
International journal of services and operations management
30
Auditing : a journal of practice & theory
22
Beiträge zur Hochschulpolitik
20
International journal of hospitality management
19
Journal of health organization and management
19
Benchmarking : an international journal ; BIJ
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
International journal of business information systems : IJBIS
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
International journal of production economics
12
Service business
12
The service industries journal
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
The accounting review : a publication of the American Accounting Association
11
International journal of services and operations management : IJSOM
10
International journal of services and standards
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
Journal of hospitality marketing & management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
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ECONIS (ZBW)
24
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1
Joint quality and maintenance decisions under servitization business model
Wang, Kangzhou
;
Jing, Hui
;
Wang, Dong-dong
;
Jiang, Feng
- In:
International journal of production research
62
(
2024
)
5
,
pp. 1567-1585
Persistent link: https://www.econbiz.de/10014546240
Saved in:
2
A quantifiable quality enabled servitisation model : benchmarking Indian automobile manufacturers
Mishra, Bibekananda
;
Mahanty, Biswajit
;
Thakkar, Jitesh J.
- In:
International journal of production research
59
(
2021
)
9
,
pp. 2667-2689
Persistent link: https://www.econbiz.de/10012516246
Saved in:
3
An integrated approach for evaluating hospital
service
quality
with linguistic preferences
Li, Xiaobing
;
He, Zhen
- In:
International journal of production research
59
(
2021
)
6
,
pp. 1776-1790
Persistent link: https://www.econbiz.de/10012501183
Saved in:
4
Blockchain adoption in serial logistics service chain : value and challenge
Zhang, Yu
;
Liu, Nan
- In:
International journal of production research
61
(
2023
)
13
,
pp. 4374-4401
Persistent link: https://www.econbiz.de/10014381500
Saved in:
5
Assessment and prioritisation of Healthcare 4.0 implementation in hospitals using Quality Function Deployment
Tortorella, Guilherme Luz
;
Fogliatto, Flavio Sanson
; …
- In:
International journal of production research
60
(
2022
)
10
,
pp. 3147-3169
Persistent link: https://www.econbiz.de/10013499095
Saved in:
6
Optimal ordering and pricing policies in managing perishable products with quality deterioration
Chen, Jing
;
Tian, Zhongwei
;
Wei, Hang
- In:
International journal of production research
59
(
2021
)
15
,
pp. 4472-4494
Persistent link: https://www.econbiz.de/10012589347
Saved in:
7
Construction and fuzzy hypothesis testing of Taguchi Six Sigma quality index
Chen, Kuen-Suan
;
Chang, Tsang-Chuan
- In:
International journal of production research
58
(
2020
)
10
,
pp. 3110-3125
Persistent link: https://www.econbiz.de/10012265298
Saved in:
8
Service capability procurement decision in logistics service supply chain : a research under demand updating and quality guarantee
Liu, Weihua
;
Xie, Dong
;
Liu, Yang
;
Liu, Xiaoyan
- In:
International journal of production research
53
(
2015
)
2
,
pp. 488-510
Persistent link: https://www.econbiz.de/10010493884
Saved in:
9
Risk-oriented assembly quality analysing approach considering product reliability degradation
He, Yihai
;
Cui, Jiaming
;
Liu, Fengdi
;
Duan, Panting
; …
- In:
International journal of production research
57
(
2019
)
1
,
pp. 271-284
Persistent link: https://www.econbiz.de/10012183636
Saved in:
10
PSS modularisation : a customer-driven integrated approach
Fargnoli, Mario
;
Haber, Nicolas
;
Sakao, Tomohiko
- In:
International journal of production research
57
(
2019
)
13
,
pp. 4061-4077
Persistent link: https://www.econbiz.de/10012193405
Saved in:
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