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~isPartOf:"Journal of Business Ethics"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of retailing"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
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Consumer behaviour
Dienstleistungsqualität
Konsumentenverhalten
564
Beziehungsmarketing
142
Relationship marketing
142
Einzelhandel
136
Retail trade
136
Customer satisfaction
115
Kundenzufriedenheit
115
Service quality
100
Hotel industry
78
Hotellerie
78
Online retailing
69
Online-Handel
69
Brand management
58
Gastronomie
58
Markenführung
58
Restaurant industry
58
Emotion
47
Viral marketing
43
Virales Marketing
43
Brand image
42
Markenimage
42
Internet marketing
40
Online-Marketing
40
Preismanagement
40
Pricing strategy
40
E-commerce
37
Electronic Commerce
37
Brand
36
Beschwerdemanagement
34
Complaint management
34
Markenartikel
34
Sales promotion
29
Verkaufsförderung
29
Distribution channel
28
Vertriebsweg
28
Retailing
26
Social Web
25
Social web
25
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16
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Article
562
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2
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564
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3
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3
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2
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1
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English
564
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Grewal, Dhruv
15
Han, Heesup
7
Blut, Markus
6
Breugelmans, Els
6
Campo, Katia
6
Mattila, Anna S.
6
Nordfält, Jens
6
Ramkissoon, Haywantee
6
Roggeveen, Anne L.
6
Verhoef, Peter C.
6
Prayag, Girish
5
Baloglu, Seyhmus
4
Burton, Scot
4
Cobanoglu, Cihan
4
Lee, Seonjeong
4
Lim, Weng Marc
4
Line, Nathaniel D.
4
Mavondo, Felix
4
Monroe, Kent B.
4
Oppewal, Harmen
4
Patrick, Vanessa M.
4
Ratchford, Brian Thomas
4
Ruyter, Ko de
4
Tanford, Sarah
4
Ahlbom, Carl-Philip
3
Assaker, Guy
3
Bearden, William O.
3
Bijmolt, Tammo H. A.
3
Biswas, Abhijit
3
Dass, Mayukh
3
Dekimpe, Marnik G.
3
Dewnarain, Senika
3
Ekinci, Yuksel
3
Evanschitzky, Heiner
3
Gauri, Dinesh Kumar
3
Geyskens, Inge
3
Guha, Abhijit
3
Gursoy, Dogan
3
Hanks, Lydia
3
Hardesty, David M.
3
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Consumer Behavior in Tourism Symposium <2011, Bruneck>
1
Published in...
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Journal of Business Ethics
Journal of hospitality marketing & management
Journal of retailing
Journal of business research : JBR
1,978
Journal of retailing and consumer services
1,929
International journal of consumer studies
761
International journal of hospitality management
723
Psychology & marketing
658
Journal of consumer research : JCR ; an interdisciplinary bimonthly
581
NBER working paper series
517
Working paper / National Bureau of Economic Research, Inc.
431
The journal of product & brand management
392
Asia Pacific journal of marketing and logistics
391
NBER Working Paper
380
The journal of brand management : an international journal
355
European journal of marketing : EJM
347
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of marketing research : JMR
343
Management science : journal of the Institute for Operations Research and the Management Sciences
333
Journal of international consumer marketing
320
Journal of travel and tourism marketing
320
Journal of marketing management : MM
307
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
302
Tourism management : research, policies, practice
301
Journal of marketing communications
300
Cogent business & management
297
International journal of retail & distribution management
292
Journal of marketing
292
Marketing letters : a journal of research in marketing
292
The international review of retail, distribution and consumer research
292
Journal of the Academy of Marketing Science
284
The journal of consumer marketing
284
Journal of consumer behaviour : an international research review
283
Journal of fashion marketing and management
283
SpringerLink / Bücher
281
Marketing intelligence & planning
276
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
273
International journal of contemporary hospitality management
261
Technological forecasting & social change : an international journal
261
Journal of business ethics : JOBE
259
The journal of services marketing
259
Young consumers : insight and ideas for responsible marketers
256
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ECONIS (ZBW)
564
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564
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1
The faster, the better? : the impact of short delivery times on product returns in online retailing
Landwehr, Jan Rüdiger
;
Flath, Christoph
;
Thiesse, …
- In:
Journal of retailing
100
(
2024
)
3
,
pp. 475-485
Persistent link: https://www.econbiz.de/10015065367
Saved in:
2
Decomposing cross-channel advertising support of retailer price promotions
Maier, Erik
;
Dost, Florian
- In:
Journal of retailing
100
(
2024
)
3
,
pp. 362-381
Persistent link: https://www.econbiz.de/10015065321
Saved in:
3
Less cash, more splash? : a meta-analysis on the cashless effect
Schomburgk, Lachlan
;
Belli, Alex
;
Hoffmann, Arvid O. I.
- In:
Journal of retailing
100
(
2024
)
3
,
pp. 382-403
Persistent link: https://www.econbiz.de/10015065330
Saved in:
4
Understanding customers' choice for digital D2C versus multi-brand operations
Kalayci, Eda
;
Becker, Jan U.
;
Barrot, Christian
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 256-273
Persistent link: https://www.econbiz.de/10015065179
Saved in:
5
Should online retailers emphasize efficiency or experience? : first insights on the evolution and heterogeneity of website attributes
El-Manstrly, Dahlia
;
Herhausen, Dennis
;
Guha, Abhijit
; …
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 274-292
Persistent link: https://www.econbiz.de/10015065218
Saved in:
6
The role of political ideology on variety-seeking behavior during crisis-induced threats : evidence from the COVID-19 pandemic
Lu, Qiang
;
Vassallo, Jarrod P.
;
Choi, Ada
;
Li, Jia
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10015065147
Saved in:
7
Digital signage for promoting price discounts : first insights into customer spending on distant and nearby discounted products
Nanni, Anastasia
;
Ordanini, Andrea
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 186-198
Persistent link: https://www.econbiz.de/10015065152
Saved in:
8
Mind the gap : national brands' sensitivity to price and line-length differentials at hard discounters versus conventional retailers
Dekimpe, Marnik G.
;
Geyskens, Inge
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 199-216
Persistent link: https://www.econbiz.de/10015065154
Saved in:
9
Autonomous stores : how levels of in-store automation affect store patronage
Benoit, Sabine
;
Altrichter, Birgit
;
Grewal, Dhruv
; …
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 217-238
Persistent link: https://www.econbiz.de/10015065164
Saved in:
10
The effects of benefit-based (vs. attribute-based) product categorizations on mental imagery and purchase behavior
Ghiassaleh, Arezou
;
Kocher, Bruno
;
Czellar, Sandor
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10015065168
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