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~isPartOf:"Journal of business research : JBR"
~isPartOf:"The service industries journal"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Bundling strategy
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19
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Ahvenniemi, Olli
1
Andrews MacLelland, Melinda
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Biggemann, Sergio
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Journal of business research : JBR
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of production research
5
Produktivität von Customization Services : Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Journal of service management
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Journal of the Academy of Marketing Science
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Mays Business School Research Paper
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Research
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Schriftenreihe innovatives Dienstleistungsmanagement
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SpringerLink / Bücher
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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The Harvard John M. Olin discussion paper series
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
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Annales Universitatis Mariae Curie-Skłodowska / H
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Berichte aus dem Produktionstechnischen Zentrum Berlin
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California management review
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Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
1
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Enterprise interoperability : 4th International IFIP Working Conference, IWEI 2012, Harbin, China, September 6 - 7, 2012 ; Proceedings
1
Ergebnisse aus der Produktionstechnik
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European journal of operational research : EJOR
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ECONIS (ZBW)
4
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1
Relational governance strategies for advanced service provision : multiple paths to superior financial performance in servitization
Sjödin, Rönnberg David
;
Parida, Vinit
;
Kohtamäki, Marko
- In:
Journal of business research : JBR
101
(
2019
),
pp. 906-915
Persistent link: https://www.econbiz.de/10012103658
Saved in:
2
Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry
Holmlund, Maria
;
Kowalkowski, Christian
;
Biggemann, Sergio
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2457-2462
Persistent link: https://www.econbiz.de/10011491056
Saved in:
3
Image risks of servitization in collaborative service deliveries
Nenonen, Sanna
;
Ahvenniemi, Olli
;
Martinsuo, Miia
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1307-1329
Persistent link: https://www.econbiz.de/10010492114
Saved in:
4
The effect of incentives on customer evaluations of service bundles
Andrews MacLelland, Melinda
;
Benedicktus, Ray L.
; …
- In:
Journal of business research : JBR
63
(
2010
)
1
,
pp. 71-76
Persistent link: https://www.econbiz.de/10003909549
Saved in:
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