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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Relationship marketing"
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Relationship marketing
Destination management
268
Destinationsmanagement
265
Tourism
245
Tourismus
240
Beziehungsmarketing
226
Consumer behaviour
222
Konsumentenverhalten
222
Tourism marketing
218
Tourismusmarketing
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Hotel industry
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Hotellerie
214
Holiday behaviour
206
Urlaubsverhalten
206
Tourism industry
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Tourismuswirtschaft
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Customer satisfaction
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Kundenzufriedenheit
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Dienstleistungsqualität
143
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143
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120
Markenimage
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Brand management
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Markenführung
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Tourism destination
89
Tourismusregion
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Corporate Social Responsibility
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57
Online-Marketing
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Ramkissoon, Haywantee
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Tanford, Sarah
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5
Mavondo, Felix
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Okumus, Fevzi
5
Busser, James A.
4
Fu, Xiaoxiao
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Line, Nathaniel D.
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Qu, Hailin
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Cai, Ruiying
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Shulga, Lenna V.
3
Taplin, Ross H.
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Berenguer Contrí, Gloria
2
Boukis, Achilleas
2
Bowden, Jana
2
Brey, Eric T.
2
Chen, Ching-fu
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Chi, Christina Geng-Qing
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Cobanoglu, Cihan
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Gil Saura, Irene
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2
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2
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2
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Journal of hospitality marketing & management
Tourism management : research, policies, practice
Journal of business research : JBR
650
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
International journal of hospitality management
280
SpringerLink / Bücher
255
The journal of services marketing
225
The journal of business & industrial marketing
193
The service industries journal
187
Journal of the Academy of Marketing Science
172
Journal of strategic marketing
170
International journal of electronic customer relationship management : IJECRM
143
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
107
Journal of retailing
107
The journal of brand management : an international journal
107
Journal of service management
106
Marketing intelligence & planning
106
Cogent business & management
102
Gabler Edition Wissenschaft
102
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
European journal of marketing : EJM
95
Services marketing quarterly
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
74
The international review of retail, distribution and consumer research
74
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
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ECONIS (ZBW)
226
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1
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10
of
226
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date (oldest first)
1
Effects of customer relationship
management
on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
2
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
3
How does occupational stigma and work dirtiness inhibit hotel front-line employees' proactive customer service performance and its solutions
Lv, Xingyang
;
Zhang, Kexin
;
Song, Qi
;
Fu, Xiaoxiao
;
Liu, Yue
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10015052215
Saved in:
4
The evolution of triadic relationships in a tourism supply chain through coopetition
Fong, Veronica Hoi In
;
Hong, Jacky F. L.
;
Wong, IpKin …
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012494618
Saved in:
5
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
6
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship
Nicolau, Juan Luis
;
Carlos Villamarín, Pablo de
; …
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013271638
Saved in:
7
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
8
"Give me an upgrade or I will give you a bad review!" : investigating customer threats in the hospitality industry
Boukis, Achilleas
;
Harris, Lloyd C.
;
Koritos, Christos D.
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015052203
Saved in:
9
Customer touchpoints : conceptualization, index development, and validation
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10015052067
Saved in:
10
How and when servant leadership promotes service innovation : a moderated mediation model
Li, Fengyu
;
Liu, Bing
;
Lin, Weipeng
;
Wei, Xin
;
Xu, Zikun
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012595661
Saved in:
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