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~isPartOf:"Journal of hospitality marketing & management"
~source:"econis"
~subject:"Kundenzufriedenheit"
~subject:"Markenimage"
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Search: subject_exact:"Consumer Behaviour"
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Kundenzufriedenheit
Markenimage
Consumer behaviour
246
Konsumentenverhalten
246
Customer satisfaction
91
Hotel industry
78
Hotellerie
78
Dienstleistungsqualität
77
Service quality
77
Beziehungsmarketing
73
Relationship marketing
73
Gastronomie
57
Restaurant industry
57
Emotion
35
Viral marketing
29
Virales Marketing
29
Beschwerdemanagement
26
Complaint management
26
Brand management
25
Markenführung
25
Brand image
24
Internet marketing
22
Online-Marketing
22
Social Web
22
Social web
22
Holiday behaviour
19
Urlaubsverhalten
19
Confidence
18
Online retailing
18
Online-Handel
18
Vertrauen
18
USA
17
United States
17
Brand
13
Markenartikel
13
Website
12
customer loyalty
12
satisfaction
12
trust
12
Corporate Social Responsibility
11
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Article
106
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Article in journal
106
Aufsatz in Zeitschrift
106
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English
106
Author
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Baloglu, Seyhmus
4
Han, Heesup
4
Liu, Chih-Hsing
3
Prayag, Girish
3
Assaker, Guy
2
Fan, Alei
2
Goh, Ben
2
Jin, Naehyun Paul
2
Kim, Mi Ran
2
Kim, Soon-Ho
2
Lee, Seonjeong
2
Lee, Yong-Ki
2
Lim, Weng Marc
2
Miao, Li
2
O'Connor, Peter
2
Ouyang, Zhe
2
Qu, Hailin
2
Ro, Heejung
2
Romero, Jaime
2
Sharifi, Seyed Shahin
2
Tang, Liang
2
Abubakar, Binta
1
Ahn, Jiseon
1
Ai, Jin
1
Al Ghafri, Wijdan
1
Al-Ansi, Amr
1
Ali Eliwa, Rasha
1
Ali, Faizan
1
Amin, Muslim
1
Anusree, M. R.
1
Baker, Mandi
1
Baker, Melissa A.
1
Beise-Zee, Rian
1
Bilgihan, Anil
1
Bilro, Ricardo Godinho
1
Bogicevic, Vanja
1
Bujisic, Milos
1
Busser, James
1
Byun, Jaemun
1
Cai, Ruiying
1
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Published in...
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Journal of hospitality marketing & management
Journal of retailing and consumer services
516
Journal of business research : JBR
498
The journal of product & brand management
248
International journal of hospitality management
230
The journal of brand management : an international journal
217
Psychology & marketing
141
Asia Pacific journal of marketing and logistics
130
Cogent business & management
113
Journal of travel and tourism marketing
112
The journal of services marketing
110
European journal of marketing : EJM
104
International journal of contemporary hospitality management
92
Journal of strategic marketing
88
Marketing intelligence & planning
83
Journal of international consumer marketing
82
Journal of marketing communications
81
Tourism management : research, policies, practice
81
Services marketing quarterly
67
International journal of consumer studies
66
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
66
Journal of global marketing
66
The journal of consumer marketing
66
The service industries journal
66
Journal of the Academy of Marketing Science
65
Journal of Islamic marketing
64
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
64
Marketing letters : a journal of research in marketing
61
International journal of electronic marketing and retailing : IJEMR
60
Journal of marketing
57
International marketing review
56
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
56
Journal of fashion marketing and management
54
The international review of retail, distribution and consumer research
53
International journal of retail & distribution management
52
Journal of promotion management : innovations in planning and applied research
52
International journal of internet marketing and advertising : IJIMA
51
Tourism management perspectives : TMP
51
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
50
Service business
49
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ECONIS (ZBW)
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106
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date (oldest first)
1
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
2
Service robot's responses in service recovery and service evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
3
Responding to negative reviews? : the interplay of management response strategy and service failure type
Salehi-Esfahani, Saba
;
Torres, Edwin
;
Hua, Nan
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 29-49
Persistent link: https://www.econbiz.de/10013545802
Saved in:
4
Sexual orientation identity matters : lesbian, gay, and bi-sexual customers’ perceptions of service encounters
Ro, Heejung
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 75-94
Persistent link: https://www.econbiz.de/10013545807
Saved in:
5
Developing customer-based brand equity from both employee and customer perspectives
Liu, Chih-Hsing
;
Lin, Wen-Pei
;
Lu, Yu-Hung
;
Huang, Yi-Jhan
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 285-316
Persistent link: https://www.econbiz.de/10014281014
Saved in:
6
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
7
A social exchange perspective on boosting customer loyalty through culturally competent servers
Hsiao, Aaron
;
Ma, Emily Jintao
;
Manfreda, Anita
;
Baker, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 555-577
Persistent link: https://www.econbiz.de/10014281039
Saved in:
8
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
9
Do green practices and green image promote consumers' participation in social network sites (SNS)?
Cho, Byung-Kwan
;
Park, Jeong-Yeol
;
Lee, Yong-Ki
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 631-648
Persistent link: https://www.econbiz.de/10014319783
Saved in:
10
Effect of situational factors (control, convenience, time pressure, and order complexity) on customers' self-service technology choices
Kim, Minjung
;
Kim, Yejin
;
Lee, Gyumin
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 649-669
Persistent link: https://www.econbiz.de/10014319786
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