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~isPartOf:"Journal of retailing and consumer services"
~person:"Gil Saura, Irene"
~person:"Hollebeek, Linda D."
~person:"Rana, Nripendra P."
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Beziehungsmarketing
12
Relationship marketing
12
Consumer behaviour
11
Konsumentenverhalten
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Brand management
5
Customer engagement
5
Customer integration
5
Kundenintegration
5
Markenführung
5
Social Web
5
Social web
5
Customer satisfaction
4
Kundenzufriedenheit
4
Dienstleistungsqualität
3
Service quality
3
Age
2
Age group
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Altersgruppe
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Customer experience
2
Digitalisierung
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Digitization
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Einzelhandel
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Internet marketing
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Online-Marketing
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Retail trade
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AI-powered digital assistance
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Affective/calculative commitment
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Analysis of variance
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Behavioral intention
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Betriebliches Informationssystem
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Brand engagement
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Brand equity
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Brand experience
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Brand image
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Brand loyalty
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Brand relationship quality
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Business intelligence system
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Confidence
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Consumer brand engagement
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Consumer involvement
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Gil Saura, Irene
Hollebeek, Linda D.
Rana, Nripendra P.
Prentice, Catherine
11
Lombart, Cindy
9
Park, Jungkun
7
Klaus, Philipp
6
Louis, Didier
6
Agag, Gomaa
5
Khan, Imran
5
Molinillo, Sebastian
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Mortimer, Gary
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Das, Gopal
4
Fazal-e-Hasan, Syed
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Han, Xiaoyun
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Kuppelwieser, Volker
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Loureiro, Sandra Maria Correia
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Quach, Sara
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Seger-Guttmann, Tali
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Söderlund, Magnus
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Thaichon, Park
4
Abdelmoety, Ziad Hassan
3
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Bilgihan, Anil
3
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Cheah, Jun-Hwa
3
Dwivedi, Yogesh Kumar
3
Elms, Jonathan
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Frasquet Deltoro, Marta
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Gong, Taeshik
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Harun, Ahasan
3
Islam, Jamid Ul
3
Japutra, Arnold
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Karande, Kiran
3
Kumar, Vikas
3
Pantano, Eleonora
3
Park, Eunil
3
Poncin, Ingrid
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Prybutok, Victor R.
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Journal of retailing and consumer services
The journal of services marketing
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Marketing intelligence & planning
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of marketing management : MM
3
Journal of service management
3
Journal of service research
3
Journal of service research : JSR
3
The journal of brand management : an international journal
3
The service industries journal
3
Handbook of research on customer engagement
2
International journal of hospitality management
2
Journal of hospitality marketing & management
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of service theory and practice : JSTP
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of vacation marketing : an international journal
2
Management decision : MD
2
Organizations and markets in emerging economies
2
Psychology & marketing
2
The international review of retail, distribution and consumer research
2
The journal of product & brand management
2
Australasian marketing journal
1
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
Customer engagement : contemporary issues and challenges
1
Edward Elgar E-Book Archive
1
European retail research
1
International journal of bank marketing
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
Journal of business research : JBR
1
Journal of consumer behaviour
1
Journal of creating value
1
Journal of electronic commerce research : JECR
1
Journal of industrial and business economics
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of the Academy of Marketing Science
1
Quality management journal : QMJ
1
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ECONIS (ZBW)
12
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1
Boosting customers' impulsive buying tendency in live-streaming commerce : the role of customer engagement and deal proneness
Luo, Xi
;
Hwa, Jacky Cheah Jun
;
Hollebeek, Linda D.
;
Lim …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462186
Saved in:
2
The new wave of AI-powered luxury brands online shopping experience : the role of digital multisensory cues and customers' engagement
Muhammad Sabbir Rahman
;
Bag, Surajit
;
Hossain, Md Afnan
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014253474
Saved in:
3
Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage : the moderating role of technology anxiety
Maduku, Daniel K.
;
Mpinganjira, Mercy
;
Rana, Nripendra P.
; …
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014259246
Saved in:
4
Mobile payment apps filling value gaps : integrating consumption values with initial trust and customer involvement
Chakraborty, Debarun
;
Siddiqui, Aaliyah
;
Siddiqui, Mujahid
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209693
Saved in:
5
Exploring customer engagement in the product vs. service context
Behnam, Mohsen
;
Hollebeek, Linda D.
;
Clark, Moira K.
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502654
Saved in:
6
Customers' service-related engagement, experience, and behavioral intent : moderating role of age
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502658
Saved in:
7
Customer experience and commitment in retailing : does customer age matter?
Khan, Imran
;
Hollebeek, Linda D.
;
Fatma, Mobin
;
Islam, …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
Saved in:
8
Virtual reality through the customer journey : framework and propositions
Hollebeek, Linda D.
;
Clark, Moira K.
;
Andreassen, Tor W.
; …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012268819
Saved in:
9
Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media
Algharabat, Raed
;
Rana, Nripendra P.
;
Alalwan, Ali Abdallah
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012171962
Saved in:
10
Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul
;
Hollebeek, Linda D.
;
Rahman, Zillur
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 277-285
Persistent link: https://www.econbiz.de/10012114161
Saved in:
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