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~isPartOf:"Journal of retailing and consumer services"
~subject:"Beziehungsmarketing"
~subject:"Vertrauen"
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Search: subject_exact:"Loyalität von Kunden"
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Beziehungsmarketing
Vertrauen
Customer retention
21
Kundenbindung
21
Relationship marketing
20
Consumer behaviour
19
Konsumentenverhalten
19
Customer satisfaction
17
Kundenzufriedenheit
17
Customer loyalty
15
Dienstleistungsqualität
9
Service quality
9
Customer experience
6
Social Web
5
Social web
5
Brand management
4
Markenführung
4
Brand
3
Confidence
3
Einzelhandel
3
Markenartikel
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Retail trade
3
Brand image
2
Brand loyalty
2
Competition
2
Consumer-brand identification
2
E-commerce
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Electronic Commerce
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Hotel industry
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Hotellerie
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Internet marketing
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Markenimage
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Markentreue
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Mobile Business
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Mobile business
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Online retailing
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Online-Handel
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Online-Marketing
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Social media
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Viral marketing
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Molinillo, Sebastian
2
Prentice, Catherine
2
Adam, Nawal Abdalla
1
Aguilar-Illescas, Rocío
1
Aksoy, Lerzan
1
Anaya-Sánchez, Rafael
1
Attar, Razaz Waheeb
1
Baumann, Chris
1
Bray, Jeffery
1
Bressolles, Gregory
1
Buoye, Alexander
1
Carvajal-Trujillo, Elena
1
Chen, Rachel J. C.
1
Chen, Shu-Ching
1
Coelho, Pedro Simões
1
Cottingham, Michael
1
Durrieu, François
1
Hajli, Nick
1
Hamin, Hamin
1
Hoadley, Susan
1
Huang, Shanshan
1
Hyun, Hyowon
1
Irwan Adi Ekaputra
1
Japutra, Arnold
1
Kanakaratne, Maheshan de Silva
1
Kaul, Dimple
1
Keiningham, Timothy
1
Khani, Amir H.
1
Kim, Jiyoung
1
Kumar, Jitender
1
Lee, Don
1
Li, Mingfei
1
Loureiro, Sandra Maria Correia
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Lunardo, Renaud
1
Min, Jihye
1
Moyle, Brent
1
Nadeem, Waqar
1
Nayak, Jogendra Kumar
1
Nugraha, Albert
1
Pekovic, Sanja
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Journal of retailing and consumer services
Journal of business research : JBR
13
How to succeed in the digital age : strategies from 17 top managers
6
The service industries journal
6
Cogent business & management
5
International journal of contemporary hospitality management
5
International journal of hospitality management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
Journal of marketing analytics : JMA
4
Services marketing quarterly
4
Asia Pacific journal of marketing and logistics
3
Australasian marketing journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of service theory and practice : JSTP
3
Journal of the Academy of Marketing Science
3
The international review of retail, distribution and consumer research
3
The journal of product & brand management
3
Tourism management : research, policies, practice
3
Business horizons
2
Computer-mediated marketing strategies : social media and online brand communities
2
Elgar original reference
2
Erfolgsfaktor Marke : neue Strategien des Markenmanagements
2
European journal of marketing
2
Forschungsgruppe Konsum und Verhalten
2
Handbook of research on retailer-consumer relationship development
2
International business review : the official journal of the European International Business Academy
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of business information systems : IJBIS
2
International journal of economic research
2
International journal of management and economics
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
2
International journal of services and operations management : IJSOM
2
Journal for global business advancement : JGBA
2
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ECONIS (ZBW)
20
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1
CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
Min, Jihye
;
Kim, Jiyoung
;
Yang, Kiseol
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253482
Saved in:
2
New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo
;
Lee, Don
;
Cottingham, Michael
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
Saved in:
3
The customer retail app experience : implications for customer loyalty
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169647
Saved in:
4
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
5
Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei
;
Huang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
Saved in:
6
Influence of customer application experience and value in use on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
Saved in:
7
The influence of national culture and industry structure on grocery retail customer loyalty
Kanakaratne, Maheshan de Silva
;
Bray, Jeffery
;
Robson, Julie
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238327
Saved in:
8
The practitioners' path to customer loyalty : memorable experiences or frictionless experiences?
Williams, Luke
;
Buoye, Alexander
;
Keiningham, Timothy
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305912
Saved in:
9
How social presence drives commitment and loyalty with online brand communities? : the role of social commerce trust
Nadeem, Waqar
;
Khani, Amir H.
;
Schultz, Carsten D.
; …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012269062
Saved in:
10
Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Tran, Gina A.
;
Strutton, David
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012171958
Saved in:
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