//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Service business"
~person:"Cambra-Fierro, Jesús"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Complaint management"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint handling
1
Complaint management
1
Consumer behaviour
1
Customer engagement
1
Customer integration
1
Customer satisfaction
1
Dienstleistungsqualität
1
Ethiopia
1
Konsumentenverhalten
1
Kundenintegration
1
Kundenzufriedenheit
1
Relationship marketing
1
Service quality
1
Äthiopien
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Cambra-Fierro, Jesús
Melero-Polo, Iguácel
2
Bali, Zsofia
1
Cambra-Fierro, Jesus
1
Chen, WeiWei
1
Cheung, Fung Yi Millissa
1
Choi, Chang Hwan
1
Costers, Annelies
1
Davoud Nikbin
1
Dorofeev, Nikita
1
Fang, Yu-Hui
1
Hess, Ronald L. <Jr.>
1
Iglesias Argu͏̈elles, Víctor
1
Ishak Ismail
1
Jeon, Aeeun
1
Kenesei, Zsófia
1
Kim, Min-su
1
Kim, Sang-Man
1
Kim, Seo Young
1
Kim, Taegoo
1
Lajante, Mathieu
1
Lee, Gyehee
1
Lee, Hsiao-Ching
1
Lee, Hyun-Woo
1
Lee, Jung-hyun
1
Li, Chia-Ying
1
Liu, Shunzhong
1
Malliga Marimuthu
1
Nite, Calvin
1
Ozkan Tektas, Oznur
1
Paek, Soyon
1
Park, Sangchul
1
Prashar, Sanjeev
1
Remisch, David
1
Ring, Lawrence
1
Ro, Heejung
1
Salagrama, Ramakrishna
1
Sese, Javier
1
Sesé, F. Javier
1
Tata, Sai Vijay
1
more ...
less ...
Published in...
All
Service business
Journal of business economics and management
1
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Can complaint-handling efforts promote customer engagement?
Cambra-Fierro, Jesús
;
Melero-Polo, Iguácel
;
Sesé, F. …
- In:
Service business
10
(
2016
)
4
,
pp. 847-866
Persistent link: https://www.econbiz.de/10011722441
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->