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~isPartOf:"Service business"
~subject:"Critical incident technique"
~subject:"Industrial accidents"
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Critical incident technique
Industrial accidents
Customer satisfaction
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Kundenzufriedenheit
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Beziehungsmarketing
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Consumer behaviour
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Critical success factor
1
Cross-cultural management
1
Cross-cultural relations
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Dienstleistungsqualität
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Hamid Rizal
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Huang, Shiu-Li
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Jeng, Don Jyh-Fu
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Service business
Journal of Services Marketing
12
European journal of marketing : EJM
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European Journal of Marketing
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International Journal of Contemporary Hospitality Management
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International journal of contemporary hospitality management
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International journal of hospitality management
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Journal of Business & Industrial Marketing
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Journal of financial services marketing : JFSM
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Qualitative Market Research: An International Journal
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Social Responsibility Journal
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Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
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International business review : the official journal of the European International Business Academy
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of public sector management
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Journal of Air Transport Management
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Journal of Consumer Marketing
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Journal of Fashion Marketing and Management: An International Journal
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Journal of International Entrepreneurship
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Journal of Knowledge Management
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Journal of Management Development
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Journal of Managerial Psychology
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Journal of Service Theory and Practice
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Journal of Small Business and Enterprise Development
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Journal of service management
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Management research review
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Qualitative Research in Organizations and Management: An International Journal
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Critical success factors in the sharing economy : a customer perspective
Huang, Shiu-Li
;
Kuo, Ming-Yen
- In:
Service business
14
(
2020
)
4
,
pp. 553-576
Persistent link: https://www.econbiz.de/10012417971
Saved in:
2
The role of ethnicity in domestic intercultural service encounters
Hamid Rizal
;
Jeng, Don Jyh-Fu
;
Chang, Hsin Hsin
- In:
Service business
10
(
2016
)
2
,
pp. 263-282
Persistent link: https://www.econbiz.de/10011722294
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