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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Consumer behaviour"
~subject:"Service quality"
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Tourism management : research, policies, practice
Journal of air transport management
45
Journal of retailing and consumer services
7
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3
Tourism management perspectives : TMP
3
Europäische Hochschulschriften / 5
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Business management review : journal of the University of Dar es Salaam Business School
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CESifo working papers : the international platform of Ludwig-Maximilians University's Center for Economic Studies and the Ifo Institute
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Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
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Documento de trabajo / Fundación de las Cajas de Ahorros
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Driving service productivity : value-creation through innovation
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Economics of transportation : the official journal of the International Transportation Economics Association
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Enlightening tourism : ET ; a pathmaking journal
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Handbook of research on applied AI for international business and marketing applications
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Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
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The effect of physical environment on passenger delight and satisfaction : moderating effect of national identity
Ali, Faizan
;
Kim, Woo Gon
;
Ryu, Kisang
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 213-224
Persistent link: https://www.econbiz.de/10011556079
Saved in:
2
Exploring the perceived competence of airport ground staff in dealing with unruly passenger behaviors
Yang, Cheng-hua
;
Chang, Hsin-li
- In:
Tourism management : research, policies, practice
33
(
2012
)
3
,
pp. 611-621
Persistent link: https://www.econbiz.de/10009488090
Saved in:
3
Passengers' perceptions of airline lounges : importance of attributes that determine usage and service quality measurement
Han, Seohui
;
Ham, Sunny
;
Yang, Ilsun
;
Baek, Seunghee
- In:
Tourism management : research, policies, practice
33
(
2012
)
5
,
pp. 1103-1111
Persistent link: https://www.econbiz.de/10009540800
Saved in:
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