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Search: subject:"service"
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| 4 applied filters
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Subject
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Service quality
20,074
Dienstleistungsqualität
19,297
Finanzdienstleistung
10,194
Financial services
10,078
Dienstleistungssektor
9,220
Service industry
8,962
Debt management
8,096
Schuldenmanagement
8,088
USA
7,800
United States
7,537
Theorie
7,530
Theory
7,506
Customer satisfaction
7,265
Kundenzufriedenheit
6,818
Consumer behaviour
6,448
Konsumentenverhalten
6,265
Relationship marketing
5,405
Beziehungsmarketing
5,327
Welt
4,806
World
4,793
Dienstleistungshandel
4,647
Trade in services
4,644
Logistics provider
4,509
Logistikdienstleister
4,509
Öffentliche Dienstleistung
4,001
Public services
3,952
EU-Staaten
3,778
EU countries
3,774
Supply chain
3,397
Außenpolitik
3,380
Foreign policy
3,379
Lieferkette
3,375
Innovation
3,372
Großbritannien
3,290
United Kingdom
3,281
India
3,279
Indien
3,242
Dienstleistung
3,029
Öffentliche Schulden
2,975
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2,959
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Undetermined
29,711
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27,227
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Article
60,840
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40,059
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764
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35
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2
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47,129
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9,983
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9,527
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8,003
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8,003
research-article
3,118
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2,270
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2,270
Amtsdruckschrift
1,320
Government document
1,320
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1,308
Aufsatzsammlung
1,228
Case study
1,111
Fallstudie
1,111
Thesis
988
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923
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715
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715
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564
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490
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439
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385
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359
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292
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243
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20,023
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8,248
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1,684
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868
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611
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492
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412
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234
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205
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189
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118
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89
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75
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59
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51
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50
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46
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43
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Mattoo, Aaditya
215
Hoekman, Bernard M.
113
Edvardsson, Bo
101
Eichengreen, Barry
77
Siciliani, Luigi
76
Vargo, Stephen L.
71
Crew, Michael A.
70
Francois, Joseph F.
65
Gebauer, Heiko
63
Kowalkowski, Christian
62
Mattila, Anna S.
62
Witell, Lars
61
Kleindorfer, Paul R.
60
Asongu, Simplice
59
Wirtz, Jochen
59
Kaiser, Ulrich
57
Grönroos, Christian
56
Propper, Carol
55
Gustafsson, Anders
53
Gallouj, Fai͏̈z
52
Lechner, Michael
51
Sauvé, Pierre
50
Straume, Odd Rune
50
Tarr, David G.
49
Borchert, Ingo
48
Claessens, Stijn
48
Han, Heesup
48
Lusch, Robert F.
48
Missale, Alessandro
48
Shepherd, Ben
48
Jahn, Elke J.
47
Rahman, Zillur
47
Hoekman, Bernard
46
Panizza, Ugo
46
Ariu, Andrea
45
Hanushek, Eric Alan
45
Rubalcaba-Bermejo, Luis
45
Clark, Robert L.
44
Daniels, Peter W.
44
McColl-Kennedy, Janet R.
44
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All
National Bureau of Economic Research
697
Internationaler Währungsfonds
634
OECD
442
International Monetary Fund
351
World Bank
240
International Monetary Fund / African Dept
200
International Monetary Fund (IMF)
199
International Monetary Fund / European Dept
173
IGI Global
147
International Monetary Fund / Western Hemisphere Dept
126
World Bank Group
123
International Monetary Fund / Asia and Pacific Dept
103
International Monetary Fund / Middle East and Central Asia Dept
84
Organisation for Economic Co-operation and Development
65
Edward Elgar Publishing
61
Weltbank
60
UNCTAD
54
Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
51
Europäische Kommission / Statistisches Amt
50
Europäische Kommission
49
World Trade Organization
41
Internationales Arbeitsamt
39
USA / General Accounting Office
34
USA / Bureau of the Census
30
Asian Development Bank
26
European Foundation for the Improvement of Living and Working Conditions
26
Springer Fachmedien Wiesbaden
26
Arbeitsstelle für Entwicklungsländerforschung <Köln>
25
Malaysia / Jabatan Perangkaan
25
Springer International Publishing
22
UNCTAD / Secretariat
21
Brookings Institution
19
Council on Foreign Relations
19
Philippine Institute for Development Studies (PIDS), Government of the Philippines
19
Technology Management, Economics and Policy Program (TEMEP), Seoul National University
19
International Labour Office
18
International Trade Centre
18
Stiftung Wissenschaft und Politik
18
Centre on Transnational Corporations
17
Forschungsinstitut zur Zukunft der Arbeit
17
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Published in...
All
IMF country report
1,243
The service industries journal
741
NBER working paper series
691
Working paper / National Bureau of Economic Research, Inc.
630
Journal of business research : JBR
605
NBER Working Paper
554
International journal of hospitality management
543
Discussion paper series / IZA
512
IMF staff country report
507
Journal of Services Marketing
498
Journal of retailing and consumer services
477
European journal of operational research : EJOR
462
IMF Staff Country Reports
453
International journal of production economics
417
The journal of services marketing
417
International journal of production research
392
Transportation research / E : an international journal
326
Discussion paper / Centre for Economic Policy Research
322
Industrial marketing management : the international journal for industrial and high-tech firms
309
Policy research working paper : WPS
297
Working paper
295
SpringerLink / Bücher
285
IMF working papers
278
Journal of service management
264
CESifo working papers
261
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
260
World Bank E-Library Archive
259
Public management review
258
IZA Discussion Paper
250
International journal of contemporary hospitality management
238
Service business
232
IMF Working Papers
227
Journal of service research : JSR
217
Management science : journal of the Institute for Operations Research and the Management Sciences
216
Telecommunications policy : the international journal of digital economy, data sciences and new media
214
Services marketing quarterly
212
International Journal of Contemporary Hospitality Management
198
Journal of air transport management
198
International journal of business information systems : IJBIS
193
Technological forecasting & social change : an international journal
186
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Source
All
ECONIS (ZBW)
93,520
Other ZBW resources
4,627
USB Cologne (EcoSocSci)
1,322
EconStor
1,077
RePEc
753
BASE
278
ArchiDok
96
USB Cologne (business full texts)
26
OLC EcoSci
1
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Showing
21
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30
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date (oldest first)
21
Implementing artificial intelligence empowered financial advisory services : a literature review and critical research agenda
Zhu, Hui
;
Vigren, Olli
;
Söderberg, Inga-Lill
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014549125
Saved in:
22
The role of risk management practices in IT
service
procurement : a case study from the financial services industry
Harju, Aleksi
;
Schaëfer, Kati
;
Hallikas, Jukka
; …
- In:
Journal of purchasing and supply management
30
(
2024
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10015062782
Saved in:
23
Customer satisfaction in the pet food subscription-based online services
Lima, Diogo
;
Ramos, Ricardo F.
;
Oliveira, Pedro Miguel
- In:
Electronic commerce research
24
(
2024
)
2
,
pp. 745-769
Persistent link: https://www.econbiz.de/10015062786
Saved in:
24
A comparative analysis of contactless e-
service
encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
25
Dynamic cloud manufacturing
service
composition with re-entrant services : an online policy perspective
Hu, Yang
;
Yu, Yang
;
Wu, Feng
- In:
International journal of production research
62
(
2024
)
9
,
pp. 3263-3287
Persistent link: https://www.econbiz.de/10014546567
Saved in:
26
Can robots recover a
service
using interactional justice as employees do? : a literature review-based assessment
Lajante, Mathieu
;
Remisch, David
;
Dorofeev, Nikita
- In:
Service business
17
(
2023
)
1
,
pp. 315-357
Persistent link: https://www.econbiz.de/10014282973
Saved in:
27
Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda
Sthapit, Erose
;
Garrod, Brian
;
Stone, Matthew J.
; …
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 363-382
Persistent link: https://www.econbiz.de/10014369807
Saved in:
28
Triggering a patient-driven
service
innovation to foster the
service
ecosystem well-being : a case study
Megaro, Antonietta
;
Carrubbo, Luca
;
Polese, Francesco
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1256-1274
Persistent link: https://www.econbiz.de/10014321619
Saved in:
29
Challenges in promoting accountability and feedback mechanisms through customer complaints in the South African public
service
Mogotloane, Tebogo
;
Louw, Valery
-
2023
Persistent link: https://www.econbiz.de/10014486296
Saved in:
30
When and why signaling frontline employee inexperience can prove to be an asset : effects on consumer forgiveness for
service
failure
Flacandji, Michaël
;
Cusin, Julien
;
Lunardo, Renaud
- In:
Psychology & marketing
40
(
2023
)
12
,
pp. 2728-2742
Persistent link: https://www.econbiz.de/10014432547
Saved in:
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