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~person:"Andersson, Roy"
~person:"Hennig, Björn"
~subject:"Prozessmanagement"
~type_genre:"Conference paper"
~type_genre:"Thesis"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Total productive maintenance in support processes : an enabler for operation excellence
Andersson, Roy
;
Manfredsson, Peter
;
Lantz, Björn
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1042-1055
Persistent link: https://www.econbiz.de/10011440796
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2
Prozessorientiertes Qualitätsmanagement von Dienstleistungen : ein informationswirtschaftlicher Ansatz. Mit einem Geleitw. von Karl-Heinz Waldmann
Hennig, Björn
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001561562
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